Terms of Service
Effective Date: November, 28 2024
1. Introduction
Welcome to Bliztek, LLC. These Terms of Service (“Terms“) govern your use of our services, including web development, web hosting, SEO, and social media marketing, collectively referred to as “Services.“ By using our Services, you agree to these Terms. If you do not agree, please refrain from using our Services.
2. Definitions
- “We,“ “Us,“ “Our“: Refers to Bliztek, LLC.
- “Client,“ “You“: Refers to the individual or entity using our Services.
- “Agreement“: Refers to these Terms of Service and any additional agreements entered into with us.
3. Services Provided
Web Development
Includes website design, development, and customization based on agreed-upon specifications. This involves transforming your requirements into a tangible and agreed-upon solution. Upon completion, all source code will be delivered to you, and full ownership of the developed code, along with any associated licenses, will be transferred to ensure you have complete control over your digital assets.
- Process Highlights:
- Initial Discovery: Goal definitions, requirements gathering, and project scheduling.
- Development: Environment setup, backend/frontend programming, and third-party integrations.
- Deployment: Production deployment, testing, and verification.
- Maintenance: Support, security updates, and feature request management.
Web Hosting
Includes hosting services with specified uptime guarantees, server maintenance, and support.
- 10 GB NVMe storage.
- 100 GB bandwidth.
- Unlimited email accounts via RoundCube.
- SSL certificate.
Search Engine Optimization (SEO)
Includes on-page and off-page optimization, keyword research, and analytics reporting. Performance is influenced by multiple factors, and specific outcomes, such as search rankings, are not guaranteed.
Social Media Marketing
Includes strategy development, content creation, posting, and analytics reporting.
4. Client Responsibilities
- Provide all required content, information, and access promptly to facilitate our Services.
- Examples: Credentials for servers, CMS, analytics, or asset libraries.
- Ensure compliance with applicable laws, regulations, and intellectual property rights.
- Review deliverables promptly and provide feedback within agreed timelines.
5. Payment Terms
- Fees: Fees for Services are outlined in the proposal or invoice. Payment schedules will also be specified.
- Late Payments: Late payments may incur interest at 1.5% per month or the maximum amount permitted by law.
- Refunds: Payments are non-refundable unless otherwise stated in a signed agreement.
- Pricing Models:
- Pay by Hour: Flexibility and scalability for undefined or evolving scopes.
- Pay by Feature: Predictable costs based on specific milestones or deliverables.
- Recurring Payments: For infrastructure, email services, and domain renewals.
6. Intellectual Property
- Ownership: Upon full payment, ownership of deliverables transfers to the Client, excluding third-party software or assets.
- Licenses: Any third-party assets, plugins, or software remain the intellectual property of their respective owners.
- Credit: We reserve the right to include our company name or logo in the website footer or other deliverables unless otherwise agreed.
7. Hosting and Security
- Hosting Services: We provide hosting as per the agreed plan. Uptime is targeted at 99%.
- Security: While we take reasonable security measures, we cannot guarantee absolute protection against breaches or cyber-attacks.
- Backups: Regular backups are performed, but Clients are encouraged to maintain independent backups of critical data.
8. SEO and Marketing Performance
- Performance Guarantees: SEO results are influenced by multiple factors. While we employ best practices, specific outcomes, such as search rankings, are not guaranteed.
- Client Cooperation: Your cooperation, including timely implementation of recommendations, is essential for achieving desired results.
9. Termination
- Either party may terminate this agreement with 30 days&apos written notice.
- In the event of termination, the Client must pay for Services rendered up to the termination date.
- Upon termination, all work in progress will be provided “as is“ without warranties or guarantees.
10. Limitation of Liability
- To the fullest extent permitted by law, our liability for damages is limited to the amount paid by the Client for the specific Service.
- We are not liable for indirect, incidental, or consequential damages, including lost profits or data.
11. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary information shared during the course of this Agreement.
12. Modifications to Terms
We reserve the right to update or modify these Terms at any time. Clients will be notified of significant changes via email or updates on our website.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Florida. Any disputes will be resolved exclusively in the courts of Florida.
14. Contact Information
For any questions about these Terms, please contact us at:
Bliztek, LLCsupport@bliztek.com
617 - 902 - 0507